Compare
FullVue vs RepairShopr: an honest comparison
RepairShopr more or less defined repair shop software, and plenty of shops still run on it just fine. But if you found this page, you've probably read the same switching threads we have. Here's our honest answer: where RepairShopr is still the stronger choice, where FullVue is built differently, and how we help you move your data if you decide to switch.
Where RepairShopr still wins
We'd rather tell you this ourselves. RepairShopr has purpose-built repair workflows FullVue doesn't replicate: customer intake widgets, ticket automations, device and IMEI lookups for phone repair, and an integration ecosystem built up over a decade. It also has years of public reviews and a large community. If cell phone repair is the core of your business, or you depend on one of those specific integrations, RepairShopr — or another phone-repair-first tool — may genuinely serve you better.
And a fair caution about us: FullVue is newer and smaller. Our first customer has run their business on it since 2023, and our customer count is small enough that you'll talk directly to the people who built the product. Some owners read that as risk; some read it as the whole point. Either way, you should know it going in.
Where FullVue is built differently
RepairShopr's parent company has put much of its energy into Syncro, its platform for managed service providers. Longtime users in public reviews and forum threads describe slower feature development and slower support responses on the repair side since that shift. Don't take our word for it — read recent reviews and the switching threads on r/computertechs and r/mobilerepair, and judge for yourself.
FullVue took the opposite path. It's shop software for businesses that fix, build, and sell physical things — computer and electronics shops among them — so the depth went into the parts of the business phone-repair-first tools treat as afterthoughts: inventory and purchasing with the PO, receipt, and bill linked on one screen; a real barcode counter; a full asset register for client machines; and everything around the bench — quotes your customer e-signs from a link, a customer portal, two-way SMS, time clock and staff scheduling.
On QuickBooks: the most common RepairShopr complaint we see in reviews is the inventory sync — "doesn't sync parts, inventory, purchase orders, vendors." Our design answer is blunt: we don't sync inventory to QuickBooks at all. Parts, POs, vendors, and counter sales live in FullVue; invoices and bills are pushed one-way to QuickBooks Online. Fewer moving parts, nothing to un-break on Monday morning.
The honest caveats
Before you get excited, here's what FullVue does not do:
- No RMM agent. If you're an MSP managing endpoints, FullVue isn't your tool — that's Syncro's actual specialty.
- No IMEI lookups or phone-parts catalog integrations. Pure phone-repair counters will miss them.
- No GSX. Apple-authorized providers are locked to GSX-integrated platforms.
- Fewer integrations and fewer reviews than a decade-old incumbent. We're earning both the slow way.
Switching without the horror story
The number-one reason shops stay on software they complain about is the data. Forum veterans tell each other to "export all you can" and double-enter until the final cutoff — because they've heard the stories about losing access to years of records after cancelling.
Our offer: assisted migration. We help you export customers, devices, and parts from RepairShopr, load them into FullVue, and run in parallel until you're ready to cut over. After that, your data is yours — full export anytime, no fee, no lockout. Book a demo, tell us what you're leaving, and bring your ugliest export file.
Side by side
Both columns are based on public information as of July 2026 — check RepairShopr's own site for current details, and check ours by booking a demo and asking hard questions.
| What matters | RepairShopr | FullVue |
|---|---|---|
| Parts & inventory depth | Parts and inventory built around repair tickets; the QuickBooks inventory sync is a frequent complaint in user reviews. | Native inventory and purchasing: vendors, low-stock alerts feeding a purchase-request queue, and the PO, receipt, and bill linked on one screen. No inventory sync to QuickBooks — by design. |
| Counter POS | Integrated POS aimed at repair storefronts, with supported hardware options. | Counter module with barcode scan-to-cart, pulling from the same inventory your bench uses. |
| Client asset tracking | Customer devices attach to tickets; strong phone intake, including IMEI lookups. | A dedicated Assets module — devices, components, installed software, assignments — so history lives on the machine and work can be asset-driven, not just ticket-driven. |
| Pricing model | Monthly per-location/per-user tiers; forum threads discuss repeated price increases. See repairshopr.com for current pricing. | Base prices published on /pricing — Core starts at $1,500/yr, add only the modules you use. Priced in five-employee brackets, so one new hire doesn't add a per-seat line item. |
| Repair-specific features | Wins here: intake widgets, ticket workflows, device/IMEI lookups, and years of repair-industry integrations. | General shop software — no IMEI lookup, no phone-parts catalogs. Computer, electronics, and IT shops fit; phone-repair-first counters may not. |
| Breadth beyond repair | Repair tickets and CRM; MSP tooling lives in Syncro, a separate product. | Jobs and field work, rentals, quotes with no-login e-sign, customer portal, two-way SMS, time clock and staff scheduling — one system, one database. |
| Support model | Ticket-based support at SaaS scale; recent reviews frequently mention slow responses — read them and judge for yourself. | Answered by the people who built it — replies within one business day. |
| Data export & migration | Exports exist; switchers in forums plan careful cutovers to protect their history. | Full export anytime, no export fee, no lockout — and assisted migration on the way in. |
| Track record | Wins here: a decade-plus in market, thousands of shops, large review volume. | Veteran-owned and newer — first customer live since 2023 and still with us. You talk to the people who wrote the code. |
Questions owners actually ask
Is FullVue an MSP tool like Syncro?
No. FullVue has no RMM agent and doesn't manage endpoints. It runs storefront and bench businesses — tickets, parts, counter sales, client assets, quotes, and invoicing.
Can FullVue import my RepairShopr data?
We do assisted migration: you export what RepairShopr provides — customers, assets, inventory — and we help map it, load it, and run in parallel until you cut over.
Does FullVue handle cell phone repair?
It can run any bench, but it has no IMEI lookups or phone-parts catalog integrations. We built it for computer, electronics, and IT-services shops — if phone repair is your core business, a phone-first tool may fit you better.
See it with your own workflow
Tell us how you quote, run work, and bill today — we'll walk the same loop through FullVue and you can judge the fit yourself.